FAQ

PAYMENT

All our prices are in euros. Shipping costs and Customs duties are not included in the price.

The payment methods we accept are: Visa, Mastercard, American Express and Paypal.

Our payment method is 3DSecure. The security system of CaixaBank guarantees confidentiality and holder authenticity and prevents unauthorized third parties from gaining access to your information.

DELIVERY

We ll be so pleased to send LittleLia products around the world. Shipping charges will be added to your order. We send all our orders with the company SEUR.

The shipping rates are:

    • SPAIN ( except Canary Islands ) 6€
    • CANARY ISLANDS 10€
    • EUROPE ( UE ) 12€
    • EUROPE ( out of the UE ) 20€
    • REST OF THE WORLD 23€

We dispatch all orders within 2-5 days (Monday – Friday) from payment confirmation.

    • SPAIN 2 – 5 working days
    • EUROPE 5-10 working days
    • REST OF THE WORLD 10-15 working days

RETURNS

If you don t like the product you ordered or you have chosen the wrong size, and you wish to return it , you can do it.

The return shipping costs will be assumed by the customer.

Once you receive your package, you have 7 days to return it.

The product must be in perfect condition with labelling, packaging and original pieces.

LittleLia will check that the item you returned is in perfect condition, and if it is, we will refund you only the amount of the product in the next 30 days.

If the package has been damaged in transit, you must be mentioned in the delivery note. To solve any problem that may arise with your purchase, please contact to info@littlelia.com adding pictures showing the status of the article.